/* ============================================================
 * 球迷加官网 · AI 在线客服组件样式（v4.4）
 * 极简白底 + 品牌蓝，与站点视觉一致；移动端全屏
 * ============================================================ */
#qmjChat{position:fixed;right:24px;bottom:24px;z-index:9990;font-family:inherit}

/* ---- 悬浮球 ---- */
.qmc-fab{width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,#3b8cff,#0b47a8);color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 14px 34px rgba(22,104,227,.42);transition:transform .28s cubic-bezier(.2,.8,.3,1),opacity .28s;position:relative}
.qmc-fab:hover{transform:scale(1.07)}
.qmc-fab.hide{opacity:0;transform:scale(.4);pointer-events:none}
.qmc-badge{position:absolute;top:-2px;right:-2px;min-width:19px;height:19px;padding:0 5px;border-radius:999px;background:#e2483d;color:#fff;font-size:11px;font-weight:800;display:flex;align-items:center;justify-content:center;border:2px solid #fff}

/* ---- 面板 ---- */
.qmc-panel{position:absolute;right:0;bottom:68px;width:370px;max-width:calc(100vw - 32px);height:min(560px,calc(100vh - 150px));background:#fff;border:1px solid #e6ebf3;border-radius:18px;box-shadow:0 30px 70px rgba(11,45,102,.24);display:flex;flex-direction:column;overflow:hidden;opacity:0;visibility:hidden;transform:translateY(14px) scale(.97);transition:all .3s cubic-bezier(.2,.8,.3,1);transform-origin:bottom right}
.qmc-panel.show{opacity:1;visibility:visible;transform:none}
/* 矮视口：进一步压缩，保证整panel 在视口内 */
@media (max-height:620px){
  .qmc-panel{height:calc(100vh - 116px);bottom:60px}
}

/* ---- 头部 ---- */
.qmc-head{display:flex;align-items:center;gap:10px;padding:13px 14px;background:linear-gradient(135deg,#12315f,#0a2450);color:#fff;flex:none}
.qmc-avatar{width:34px;height:34px;border-radius:10px;background:rgba(255,255,255,.14);display:grid;place-items:center;font-weight:800;font-size:13px;flex:none}
.qmc-info{flex:1;min-width:0}
.qmc-info b{display:block;font-size:13.5px;font-weight:800}
.qmc-info small{font-size:11px;color:rgba(255,255,255,.62)}
.qmc-hbtn{width:28px;height:28px;border-radius:8px;color:rgba(255,255,255,.82);font-size:16px;line-height:1;display:grid;place-items:center;transition:.2s;flex:none}
.qmc-hbtn:hover{background:rgba(255,255,255,.14);color:#fff}

/* ---- 消息区 ---- */
.qmc-body{flex:1;overflow-y:auto;padding:16px 14px;background:#f7f9fd;display:flex;flex-direction:column;gap:12px;scroll-behavior:smooth}
.qmc-body::-webkit-scrollbar{width:5px}
.qmc-body::-webkit-scrollbar-thumb{background:#d7dfec;border-radius:3px}
.qmc-msg{display:flex;gap:8px;align-items:flex-start;animation:qmcIn .28s ease both}
@keyframes qmcIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
.qmc-msg.me{flex-direction:row-reverse}
.qmc-av{width:28px;height:28px;border-radius:9px;flex:none;display:grid;place-items:center;font-size:10.5px;font-weight:800;background:linear-gradient(135deg,#3b8cff,#0b47a8);color:#fff}
.qmc-msg.agent .qmc-av{background:linear-gradient(135deg,#22c1e8,#22a35a)}
.qmc-bubble{background:#fff;border:1px solid #e6ebf3;border-radius:4px 12px 12px 12px;padding:10px 13px;font-size:13.4px;line-height:1.72;color:#1a2433;max-width:calc(100% - 40px);word-break:break-word}
.qmc-msg.me .qmc-bubble{background:linear-gradient(135deg,#1668e3,#3b8cff);color:#fff;border-color:transparent;border-radius:12px 4px 12px 12px}
.qmc-msg.agent .qmc-bubble{background:#f0fdf6;border-color:#d6f2e3}
.qmc-src{margin-top:7px;padding-top:7px;border-top:1px dashed #dde5f0;font-size:11px;color:#8a95a6;line-height:1.6}
.qmc-dots{display:flex;gap:4px;align-items:center;padding:13px}
.qmc-dots i{width:6px;height:6px;border-radius:50%;background:#b6c2d4;animation:qmcDot 1.2s infinite}
.qmc-dots i:nth-child(2){animation-delay:.18s}
.qmc-dots i:nth-child(3){animation-delay:.36s}
@keyframes qmcDot{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}
/* 等待态：文字 + 跳动圆点 */
.qmc-typing{display:flex;align-items:center;gap:9px;color:var(--muted);font-size:13px}
.qmc-typing .qmc-dots{padding:0;display:inline-flex}

/* ---- 留资条 ---- */
.qmc-lead{flex:none;display:flex;align-items:center;gap:8px;padding:9px 12px;background:#fff8ec;border-top:1px solid #f6e3c4;font-size:11.8px;color:#8a6420}
.qmc-lead span{flex:1;line-height:1.45}
.qmc-lead input{width:104px;padding:6px 9px;border:1px solid #e6d5b0;border-radius:8px;font-size:12.5px;outline:none;background:#fff}
.qmc-lead input:focus{border-color:#d9a441}
.qmc-lead button{padding:6px 12px;border-radius:8px;background:#c47b0a;color:#fff;font-size:12.5px;font-weight:700;flex:none}
.qmc-lead.done{background:#f0fdf6;border-top-color:#d6f2e3;color:#1a8a4d}
.qmc-lead.done button{background:#22a35a;opacity:.6}

/* ---- 快捷问题 ---- */
.qmc-quick{flex:none;display:flex;gap:6px;padding:10px 12px;background:#fff;border-top:1px solid #eef2f8;overflow-x:auto}
.qmc-quick::-webkit-scrollbar{display:none}
.qmc-quick button{white-space:nowrap;padding:6px 11px;border-radius:999px;background:#f4f8fe;border:1px solid #e0eaf9;color:#3a5375;font-size:11.8px;font-weight:700;transition:.2s;flex:none}
.qmc-quick button:hover{background:#e9f2ff;color:#1668e3;border-color:#c9dcf8}

/* ---- 输入区 ---- */
.qmc-input{flex:none;display:flex;gap:8px;align-items:flex-end;padding:11px 12px;background:#fff;border-top:1px solid #eef2f8}
.qmc-input textarea{flex:1;resize:none;border:1px solid #e6ebf3;border-radius:11px;padding:9px 12px;font-size:13.4px;line-height:1.6;outline:none;background:#fbfcfe;max-height:96px;font-family:inherit}
.qmc-input textarea:focus{border-color:#1668e3;background:#fff;box-shadow:0 0 0 3px rgba(22,104,227,.09)}
.qmc-send{padding:9px 16px;border-radius:11px;background:linear-gradient(135deg,#3b8cff,#0b47a8);color:#fff;font-size:13px;font-weight:700;flex:none;transition:.2s}
.qmc-send:hover{opacity:.9}
.qmc-send:disabled{opacity:.45;cursor:not-allowed}

/* ---- 页脚 ---- */
.qmc-foot{flex:none;padding:7px 12px;background:#fff;border-top:1px solid #eef2f8;font-size:10.8px;color:#9aa5b4;text-align:center;min-height:0}
.qmc-foot:empty{display:none}

/* ---- 移动端 ---- */
/* 底部有固定导航栏（高约 62px）+ 安全区，客服球需整体位于其上方 */
@media (max-width:960px){
  #qmjChat{bottom:132px;right:14px}
}
@media (max-width:640px){
  #qmjChat{right:14px;bottom:132px}
  .qmc-panel{position:fixed;right:0;left:0;bottom:0;width:100%;max-width:none;height:min(70vh,600px);border-radius:18px 18px 0 0;border-bottom:none}
  .qmc-panel.show{border-radius:18px 18px 0 0}
  .qmc-lead{flex-wrap:wrap}
  .qmc-lead span{flex:1 0 100%}
  .qmc-lead input{flex:1}
}